Return & Refund Policy – FAQs
Reviewed & Updated: October 2025 | Authored by Sohitha Fashions Customer Care Team
At Sohitha Fashions, every product is handcrafted by skilled artisans. To ensure quality and hygiene, we do not offer returns, exchanges, or refunds once the product is delivered. Each item is carefully inspected before shipment to ensure customer satisfaction.
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging. Send them to sohithafashions@gmail.com. Our quality assurance team will review your case and provide appropriate guidance.
Once an order is confirmed and processed, it cannot be canceled or modified. We advise customers to review their order details carefully before making payment.
For queries, assistance, or feedback, please contact our in-house customer care team:
📧 sohithafashions@gmail.com
📞 +91 9502708777
We typically respond within 24–48 business hours.